Who to Contact for Mental Health Support

If you or somebody else is needing a bit of emotional support, it can be a little scary knowing what to Google, who to turn to and what you can do to manage your emotions in a healthy way. It’s important to talk to someone about how you are feeling. This could be a family member or friend, your GP or by calling a helpline.

Remember if you or someone else is in immediate danger call 999.

There are a range of organisations that can offer immediate support for your mental health:

  • NHS 24111 (open 365 days a year, 24 hours a day)
  • Childline0800 1111 (open 365 days a year, 24 hours a day)
  • Samaritans116 123 (open 365 days a year, 24 hours a day)
  • Papyrus0800 068 4141 (open 365 days a year, 9am - midnight)

Below is a list of organisations offering a variety of forms of support.

Anxiety UK

Anxiety UK offers support, advice and information on a range of anxiety, stress and anxiety-based depression conditions. 

Call: 03444 775 774

Text: 07537 416905

Helplines are open 9.30AM – 5.30PM, Monday – Friday (except bank holidays).

Visit their website to use Anxia - a chatbot that can help provide support. 


Eating disorder charity who offer different support services depending on your age. 

Call Youthline (Under 18s): 0808 801 0711

Call the Helpline (18+): 0808 801 0432

Helplines are open 365 days a year from 12pm–8pm during the week and 4pm–8pm on weekends and bank holidays.

Email support: scotlandhelp@beateatingdisorders.org.uk

Online chat room

Breathing Space

Free, confidential, phone service for anyone in Scotland over the age of 16 experiencing low mood, depression or anxiety.

Open Monday – Thursday 6pm – 2am and from 6pm on Friday to 6am on Monday.

Call: 0800 83 85 87

Calm Harm

An app to help teenagers manage or resist the urge to self-harm by providing a wide range of distraction techniques.


Support for anyone under 19 years old.

Open 24 hours a day, 7 days a week. 

Call: 0800 1111

Visit the Childline website for a digital chat.

Cruse Bereavement Care

Operates a free helpline for those dealing with the loss of a loved one.

Open Monday and Friday 9.30am – 5pm, Tuesday – Thursday 9.30am-8pm. 

Call: 0808 802 6161

Email: info@crusescotland.org.uk

Cruse Webchat

LGBT Youth Scotland

Live chat on their website four times a week where you can chat directly with trained youth workers in real-time about whatever is on your mind.

Their session hours run from:

  • Monday: 4pm to 8pm
  • Tuesday: 6pm to 8pm
  • Wednesday: 4pm to 8pm
  • Thursday: 6pm to 8pm

You can also email info@lgbtyouth.org.uk outwith these hours if you need support.

LGBT Foundation

Operates a helpline offering non-judgemental support and advice on a range of topics.

Open weekdays 9am-9pm (excluding bank holidays and religious festivals).

Call: 0345 3 30 30 30

Email: info@lgbt.foundation (it can take up to 10 working days for a reply)

NHS Inform

Self-help guide on anxiety


Parental and child mental health support.

Open Monday to Friday 8am – 10pm or 9am – 6pm at the weekends. 

Call: 0808 800 5000

Email: help@nspcc.org.uk

You can also report online.


Young suicide prevention society.

9am – midnight every day of the year (weekends and Bank Holidays included).

Call: 0800 068 4141

Email: pat@papyrus-uk.org

Text: 07860039967


Emotional support to anyone in emotional distress or at risk of suicide.

Open 24 hours a day, 365 days a year.

Call: 116 123

Email: jo@samaritans.org

SAMH Information Service

Seeking Support, information or for a chat about mental health.

Open 9am - 6pm, Monday – Friday (closed Bank Holidays).

Phone: 0344 800 0550

Email: info@samh.org.uk


Text service for anyone in crisis anytime, anywhere. A place to go if you are struggling to cope and need immediate help.

Open 24 hours a day, 7 days a week.

Text: SHOUT to 85258

Sleep Scotland

If you're struggling with your sleep, Sleep Scotland can provide support. Email them initially to arrange a phone call.

Open Monday - Thursday 10am - 4pm.

Email: sleepsupport@sleepscotland.org

The Mix

Support for anyone up to 25 years old.

Their phone line is open 3pm - 12am every day of the year.

Call: 0808 808 4994

Their crisis text support service, is open 24 hours a day, 7 days a week.

Text: Text THEMIX to 85258

You can speak to the team at The Mix via their website.

Young Minds Crisis Messenger

Text message service for young people looking for help and support with mental health.

Open 24 hours a day, 7 days a week. 

Text: YM to 85258


If things are getting too much and you are struggling to cope, you can get help from Child and adolescent mental health services (CAMHS). You can find details of what your local NHS can do to help you here.  

NHS Ayrshire and Arran

NHS Borders (Scottish Borders)

NHS Dumfries and Galloway

Bòrd SSN nan Eilean Siar (NHS Western Isles)

NHS Fife

NHS Forth Valley

NHS Grampian

NHS Greater Glasgow and Clyde

NHS Highland

NHS Lanarkshire

NHS Lothian

NHS Orkney

NHS Shetland

NHS Tayshire

Mental Health & Wellbeing Wakelet

You might also find it helpful to check out this Wakelet that shares support for practitioners, parents, carers & young people.

This is a collection of links to materials stored online that can be used to support the mental health and wellbeing of children and young people during COVID-19.